Contact the Editorial Team
We welcome your observations, questions, and corrections. Your reports help us maintain a reliable, accessible catalogue for all readers.
When to Write
You may contact us for any of the following reasons:
- Metadata corrections — incorrect title, author, or category placement (for example, a story listed under “Ghosts & Supernatural Tales” that belongs in “Lives, Customs & Historical Worlds”).
- File or reading issues — unreadable files, formatting errors, missing content, or failure to display on a particular device or browser.
- Accessibility problems — difficulties with screen readers, missing alt text, or other barriers.
- Privacy questions — concerns about data handling or the use of optional technologies where enabled.
- Copyright or rights concerns — if you believe a title is not in the public domain in your jurisdiction, or if you hold rights and wish to discuss a listing.
- General editorial observations — suggestions, context notes, or corrections to our reading companions (e.g., Silence, and other stories — A Closer Reading or The Eatonville anthology — Themes and Context).
What to Include
To help us address your report efficiently, please provide as many of the following details as possible:
- The exact URL of the page where you encountered the issue.
- The ebook title and, if applicable, the specific volume or edition (e.g., The best stories of Sarah Orne Jewett, Volume 1 (of 2) — Text and Context).
- The file format (e.g., EPUB, PDF, HTML) and how you accessed it.
- The device, operating system, and browser or reading software you used.
- A clear description of the problem: what you expected, what occurred, and any error messages.
- If your report involves copyright or rights, please include any supporting information, such as the jurisdiction and your relationship to the work.
How to Reach Us
Please send all correspondence to editor@eqopi.com. This address is monitored by Samuel Conan, Associate Editor, who specialises in 19th-century English literature and rare book preservation. We read every message and appreciate your care.
What Happens After You Write
When your message arrives, we log it and review the details. For metadata corrections, we verify the information against authoritative sources and update the catalogue entry. File issues are reproduced in our test environment to confirm the problem before we adjust the file or alert our distribution partners. Accessibility reports are prioritised; we work to improve alt text, heading structure, and reading-order logic.
If you raise a copyright or rights concern, we take it seriously. We may temporarily remove a listing while we investigate. Our aim is to respect intellectual property law while preserving access to works that are genuinely in the public domain. We will respond to you directly with the outcome of our review.
For general editorial observations—such as a suggestion for a new reading companion or a correction to an existing one—we consider each note carefully. Our catalogue is built by readers and for readers, and your perspective helps us refine the context we provide.
Before You Write
If you are reporting a file that does not open, please try downloading the ebook in an alternative format from the same catalogue page. Some reading software handles EPUB differently from PDF or HTML, and a simple format switch may resolve the issue. If the problem persists, then please write to us with the details above.
For copyright concerns, you may wish to confirm the public-domain status of a work in your jurisdiction before contacting us. We cannot guarantee that every title is free of restrictions everywhere, and we rely on community reports to identify potential errors.
We do not guarantee a specific response time, but we endeavour to review each report promptly. Thank you for helping us improve the library.